For Patients
Below is a step-by-step description of how an inquiry through MEDHUB to Sheba Medical Center works — from the first contact to support during treatment in Israel.
- 1
How to reach us
Submit a request on the website or contact MEDHUB by phone or WhatsApp.
- 2
Required documents
Discharge summaries, diagnoses, test results, and scans — in a convenient format.
- 3
Medical assessment
MEDHUB forwards the documents to the relevant Sheba Medical Center department.
- 4
Response time
The MEDHUB coordinator informs the patient of the estimated review time.
- 5
Preparing for the visit
MEDHUB helps schedule dates and gather the necessary documents before the trip.
- 6
Staying in Israel
Consultations, diagnostics, and treatment take place at Sheba Medical Center.
MEDHUB support
MEDHUB supports the patient at every stage — from the first inquiry to the completion of treatment. The team helps to:
receive and review medical documents; select the right Sheba Medical Center specialist; prepare a preliminary medical plan; arrange consultations and diagnostics; schedule visits; provide translation; assist with organizational matters; stay in touch with the patient during treatment; obtain final medical documents after treatment.
Frequently Asked Questions
How much does a consultation cost?
The cost of diagnostics and treatment is determined individually by Sheba Medical Center, depending on the medical case. MEDHUB does not set medical fees — the coordinator forwards the pricing request along with the examination program.
What language is used for communication?
Inquiries to MEDHUB are handled in Ukrainian or Russian. MEDHUB coordinates communication with Sheba Medical Center specialists, arranging translation as needed.
Can I send documents already translated into another language?
Yes. If documents haven't been translated yet, MEDHUB will help arrange translation before forwarding them to Sheba specialists.
Who decides on the treatment program?
The medical assessment and diagnostic or treatment program are determined solely by Sheba Medical Center physicians. MEDHUB coordinates the process but does not make medical decisions.
Ready to contact MEDHUB?
Send your medical documents, and a coordinator will help determine the next steps.